I have shared a video link with you. The issue is that my cart always shows 0 items in the header, even though there are actually 2 items in the cart. When I check the cart page or the mini cart, the items are displayed correctly, but in the header section, it still shows 0.
Actually, the cart is inconsistent. At times there are 2 items in the cart, and in the header it shows 0. At times, there are 0 items in the cart, it shows 2 or 3. Sharing login details below.
Looks like it functioning. Lemme keep this under observation. We also did activation one by one and found the issue is coming from WP Rocket. We are also using a helper plugin by WP rocket “WP Rocket | Deactivate WooCommerce Refresh Cart Fragments Cache”.
If you have a solution in mind, please let us know.
We are facing an issue with the cart counter in the header linked with mini cart.
Behavior observed:
• The mini cart updates correctly when products are added or quantities are changed.
• The header cart icon also updates correctly on all quantity changes, except in one specific case.
• When the quantity is reduced from 1 to 0 directly from the mini cart, the header icon does not refresh.
• From the main cart page, reducing the quantity to 0 (removing the last item) updates the header icon as expected.
• Reducing the quantity from 1 to 0 from cart page (not mini cart) updates the cart icon in header well.
Steps already taken:
• Tested after deactivating all plugins except WooCommerce and core plugins.
• Also tested with Storefront theme, where the issue does not appear.
• The Issue persists only with Woodmart, so it looks like a theme-specific bug.
Reference videos (recorded today with timestamp) showing the issue:
Additional observation:
If I refresh the page after removing the last item from the mini cart, the header cart icon then correctly shows zero. This makes me wonder if there is some internal caching or fragment not being refreshed by the theme’s mini cart script when the cart goes from 1 to 0.
It is not only the mini cart. The header cart icon also does not update from 1 to 0 when the last item is removed directly from the main cart page. The icon only shows zero after a full page refresh. This confirms it is not a plugin conflict but a missing refresh of the header fragment in the “cart emptied” state.
You can fix it by applying patch # 685012. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
When we cleared the browser cache, it started working correctly. Here is a video https://gyazo.com/a13ea4a61e830737ee9adcd81821ba46
Note that we didn’t touch your website and didn’t disable any plugins.
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