Split: Full Demo not imported
-
srParticipant
Hi
I have the same issue, but it seems that the ressources are not well linked. It shows url like mysite.com/https://xtemos.com/xxxx… for the links for example and img tags srcs are like this : <img src="\"http://dummy.xtemos.com/woodmart2/makeup-elementor/wp-content/uploads/sites/39/2024/10/chevron-down-black.svg\"" title="\"chevron-down-black\"" width="\"15\"" height="\"15\"">
Elementor features are well configured on my side.
Thanks
Attachments:
You must be
logged in to view attached files.
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Kind Regards
XTemos Studio
srParticipant
Please send us your FTP access so we can troubleshoot the issue.
srParticipant
Sorry, but we can’t connect to the server with the password provided.
srParticipant
Sorry my fault.
Here it is
We still can’t connect and get the same error.
srParticipant
It is somehow related to the plugin Astra sites on your website. Once we disable the plugin, the import mechanism starts working correctly. Please check it from your end.
srParticipant
Astra sites > you mean this one (cf. attached) ?
Ok. I think it was pre-installed, I will delete it.
Thanks !
Attachments:
You must be
logged in to view attached files.
Yes, this one. Please let me know if there’s anything else I can help you with on this matter or I close this topic.
srParticipant
Thanks, you can close this ticket, no more questions for the moment 🙂
Thank you for the response. Feel free to contact us if you have any further questions.
The topic ‘Split: Full Demo not imported’ is closed to new replies.
.