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Single Product Page Not Displaying Content

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  • #685305

    daria.event
    Participant

    Hello,

    After the recent updates, my single product pages stopped displaying correctly. Instead of the default WooCommerce/Woodmart layout (gallery, price, add to cart button, product meta, tabs), I only see the product description text.

    What I already tried:

    Cleared all caches (theme, plugins, browser).

    Removed all custom CSS.

    Deactivated all plugins one by one (except WooCommerce and Woodmart).

    Rolled WooCommerce back to version 10.0.4.
    The issue still remains.

    Additional info:

    If I enable Woodmart Layouts and use a template built with Elementor, the product page displays with the Elementor design as expected.

    What does not work is the basic/default single product layout from WooCommerce/Woodmart.

    It looks like the default single product template is not being loaded at all. Could you please confirm if this is a known issue with the latest WooCommerce/Woodmart updates, and advise how to restore the standard single product layout?

    Thank you in advance.

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    #685372

    Hung Pham
    Participant

    Hi daria.event,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #685416

    daria.event
    Participant

    please close the ticket, everything is fixed

Viewing 3 posts - 1 through 3 (of 3 total)

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