Uploaded Logo in header but its not reflecting on website

This topic has 7 replies, 2 voices, and was last updated 5 months, 1 week ago by Artem Temos.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
September 13, 2025 at 5:47 pm #686296

faisal1in
Participant

I have changed the logo under Header Builder section on active header but some how its not showing on website.
What i had missed out pls guide

September 15, 2025 at 10:21 am #686408

Artem Temos
Keymaster
Xtemos team

Hello,

Thank you so much for purchasing our theme and contacting our support center.

It is necessary to make sure that the logo is set in the current header. Also, note that on a mobile device the logo also needs to be loaded – https://monosnap.com/file/39GwgfiOcAV0hoaoUluhLIh4AjIgap
https://xtemos.com/docs-topic/how-to-set-up-a-logo-image/

Kind Regards
XTemos Studio

September 16, 2025 at 1:53 pm #686638

faisal1in
Participant

I have uploaded logo exactly the same way you showed on reference screen.
Please also look at my attached screen for your reference.
I have also share wordpress admin credential kindly do the needfull.

One more issue i am facing when i trying to edit Homepage by clicking ‘Edit with Elementor’ its redirecting me to 404 page with some different designed.

Kindly check the both the issue and let us know the solution.
Thanks

Attachments:
You must be logged in to view attached files.

September 16, 2025 at 3:55 pm #686672

Artem Temos
Keymaster
Xtemos team

I set the header logo named Tethys Header Overlap – https://monosnap.com/file/igdgdG0mbx9gd1RMtFkxojV6Pi3bXs
. Please note that the header installed on the current page can be found in the admin topbar under Space dashboard -> Header builder -> Edit current header – https://monosnap.com/file/FTrTl8zNfyQyTBp7fnlsp5eOTaxF7t

The problem is related to the fact that another WordPress site is installed on the base URL, which causes link conflicts in Elementor. To fix this, enable the option Elementor -> Settings -> Advanced -> Switch Editor Loader Method.

September 20, 2025 at 10:44 am #687320

faisal1in
Participant

I am unable to open Widget section when i try to open it give error and editor box is just keep loading, please see the attached screen for your reference.

Attachments:
You must be logged in to view attached files.

September 22, 2025 at 10:10 am #687467

Artem Temos
Keymaster
Xtemos team

Hello,

It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/

Kind Regards

January 27, 2026 at 8:14 am #706176
faisal1in
Participant
Dear Support,
Suddenly, the homepage slider has stopped navigating. It keeps loading the same slider repeatedly and does not move to the next slides as expected. This issue has started occurring without any recent changes from our side and is affecting the user experience on the homepage.

Kindly look into this matter on priority and resolve the issue at the earliest.
- This reply was modified 5 months, 1 week ago by faisal1in.
January 27, 2026 at 4:46 pm #706304

Artem Temos
Keymaster
Xtemos team

Hello,

I configured autoplay on the site by disabling Use Slide Loop for each individual slide — https://monosnap.ai/file/UafmVIBaZuKD3dpcqJhJHTOe9nrzeE
— and enabling Auto Rotate Slideshow — https://monosnap.ai/file/A4pB0fD4ns8Vhs1kWTTDUi7vE0Akic

Kind Regards
Author

Posts

Tagged: Header Logo, homepage, slider

Viewing 8 posts - 1 through 8 (of 8 total)

Uploaded Logo in header but its not reflecting on website

Attachments:

Attachments:

Antares

Pluto

Mercury

Uranus

Ceres

Lumen