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Product image size on mobile and tablet views is so small

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #686330

    Kittykat
    Participant

    Hello,

    When we upload a product image and product gallery images, the size of the image on the desktop looks fine. But on mobile and tablet, it is tiny. We activated Twenty-Twenty-Four theme to isolate the problem, and the product image size is good enough on mobile and tablet views.
    Can you please help? How can the image size be normal on mobile and tablet views? Thanks in advance.

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    #686443

    Hello,

    Try to disable both custom layouts for the single product page in Dashboard -> WoodMart -> Layouts and test how it works. Let me know if it helps.

    Best Regards,

    #686467

    Kittykat
    Participant

    Hello Aizaz,

    Thanks, we disabled the English Version custom layout for the product page, and the product images’ size is fine now, but some design elements we worked on have vanished or changed. Can you please help point out what caused the tiny images issue so that we can disable it or remove it? We prefer to keep the custom layout rather than disabling it entirely.

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    #686517

    Kittykat
    Participant

    Hello Aizaz,

    We solved the issue. We edited with Elementor the single product page in Dashboard -> WoodMart -> Layouts
    From the product image, we clicked on “Edit product gallery” and then under Style-> General -> Gallery Layout we chose “Inherit from theme settings” from the dropdown menu. Unfortunately, it was set as “Thumbnails left”
    Thank you for the help in pointing us in the right direction to solve this issue.

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    #686523

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #686534

    Kittykat
    Participant

    It is already solved, please check my previous post. Thank you for your offer to help us find a solution to this issue.

    #686600

    Hello,

    Sounds great that your issue has been solved.

    If you have a moment, we’d really appreciate your feedback — it helps us improve the theme and shape future updates: https://tally.so/r/w4l54k

    Thanks for sharing the solution—it’ll be helpful for others too.

    Thanks again for contacting us.

    Topic closed.
    Best Regards,

Viewing 7 posts - 1 through 7 (of 7 total)

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