Abandoned cart coupons expire too soon

I have set the option that when cart is abandoned then the coupons are automatically created and sent to the customer. There is a reoccuring issue where customer receives a coupon and it is already expired.

First the coupon expire time limit was 1 day (because I wanted the coupon to be usable for 24h), then I increased it to 2 days hoping it will resolve the issue.

Customer just wrote that she received a coupon previous night and it’s already expired (although the expiring is set to 2 days). Why so?

• This topic was modified 5 days, 20 hours ago by kelli.parnapuu.