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(conflict) Woodmart theme and MailerLite – WooCommerce integration plugin

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #687951

    x7corp
    Participant

    Hi,

    I raised this issue on someone else’s post and was asked for the Site WP-ADMIN Login details, so I created my own post for it.

    To repeat the issue, when both MailerLite for Woocommerce plugin and Woodmart theme are active the checkout page freezes and becomes unresponsive after initial load (5-10 seconds). You will no longer be able to type in the name, address cells and then the browser will begin to freeze.

    I switched the theme to Storefront, and the same issue does not happen.

    Conflict is bewteen conflict between Woodmart and MailerLite – WooCommerce integration plugin (https://wordpress.org/plugins/woo-mailerlite/).

    Could you take a look and solve?

    #688012

    Artem Temos
    Keymaster

    Hello,

    We recently tested your website and didn’t notice any lag or freeze issues on the checkout page after the page loads. Here’s a short video to illustrate the issue: https://gyazo.com/7a1acf01d36814ec60785a694a8c93fb

    Kind Regards

    #688019

    x7corp
    Participant

    Hi,

    I explained that the issue happens 5-10 seconds after initial load. Please see my video below and when testing wait 10 seconds.

    https://1drv.ms/v/c/e701fb6a52f72e79/EawYHAvSOURMhmclLszV0RMBgr0Q9NTjzlvmNoevTr8Sjg?e=eGj3OV

    #688022

    Artem Temos
    Keymaster

    Hello,

    We encountered an issue once, but unfortunately, we’re unable to reproduce it now. Have you made any changes to your website recently? Could you please provide us with the conditions that need to be met to experience this lag?

    Thank you for your assistance.

    Kind Regards

    #688033

    x7corp
    Participant

    Hi, we are not making any changes. I believe you deactivated and reactivated the Mailerlite Plugin.

    When you do this, the API disconnects. I have reconnected it, and the issue has returned. Please check.

    #688047

    Artem Temos
    Keymaster

    Yes, we can confirm some conflict between MailerLite and WoodMart. It is somehow caused by infinite loop execution in the file woo-mailerlite/public/js/woo-mailerlite-public.js. When we comment out the following line and it works as expected https://gyazo.com/9b5737a6dee839e14aa46837a1562a2f
    You can contact plugin’s developers for help on this matter.

    #688048

    Artem Temos
    Keymaster

    It might also be caused by some missing hooks. Try to test how it works without our theme’s custom layout. Read more information here https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

Viewing 7 posts - 1 through 7 (of 7 total)