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Issue with Demo Import – Images Missing and Layout Broken

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  • September 27, 2025 at 8:17 pm #688410

    mmohany4
    Participant

    Hello Support Team,

    I have recently installed the WoodMart theme on my website. However, I am facing several issues:
    1. The demo import does not complete correctly – many images are missing.
    2. The homepage layout looks broken and not the same as the demo preview.
    3. I already increased the PHP configuration (memory_limit, max_execution_time, upload_max_filesize, etc.), but the problem still exists.

    Could you please check and provide guidance on how to fix this issue?

    Thank you in advance.

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    September 29, 2025 at 1:34 pm #688559

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The issue is that the demo content might not have been imported correctly, or some elements were imported in a different format than expected.

    Please try to deactivate the third-party plugins and import the demo again.

    Note that our dummy content works only on a fresh installation. If you have some content already, it will conflict with your existing posts, and most of the content will not be imported correctly.

    If the issue remains, try to increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

    If the issue still remains, share the WP login details and let me know which demo you want to import, so I can further check on your site and give you a possible solution.

    Best Regards,

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