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Video not showing in product gallery

Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • October 12, 2025 at 11:29 am #690439

    senka.rankovic
    Participant

    Hello,
    I’ve tryed to add video to single produc gallery per your instructions but video is not showing. I’m trying to add mp4 video from my computer.
    Can you help?

    October 12, 2025 at 11:30 am #690440

    senka.rankovic
    Participant

    This option in settings is on.

    October 13, 2025 at 2:11 pm #690607

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution.

    Best Regards,

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Viewing 3 posts - 1 through 3 (of 3 total)