Home › Forums › WoodMart support forum › Only subcategories

Only subcategories

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • October 17, 2025 at 11:58 pm #691591

    BVEdgie
    Participant

    Hello,
    One of my categories won’t display subcategories, despite the choices in “Display type”.
    I don’t understand why. Can you help?
    Thanks

    October 18, 2025 at 11:41 am #691633

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    October 20, 2025 at 3:18 pm #691870

    BVEdgie
    Participant

    Hello, please share your IP address or range.
    You can send it directly on my email address.
    Thanks

    October 21, 2025 at 9:05 am #691945

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You have to whitelist my Country, Pakistan, from the IP restrictions.

    Best Regards,

    October 21, 2025 at 10:08 pm #692109

    BVEdgie
    Participant

    I don’t know on what AS you’re set, so please go to: https://whatismyipaddress.com/ and give me your IP address.

    October 22, 2025 at 9:34 am #692152

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Here is my IP: 119.160.57.222.

    Best Regards,

    October 22, 2025 at 2:43 pm #692225

    BVEdgie
    Participant

    Please try the following and let me know.
    You can check for the 3 opened issues.

    October 23, 2025 at 8:15 am #692303

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say it is blocked:
    https://postimg.cc/gwY64P6B

    Best Regards,

    October 23, 2025 at 9:54 am #692323

    BVEdgie
    Participant

    OK send me your actual IP address.

    October 23, 2025 at 2:50 pm #692397

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Here is my actual IPv4 address: 154.80.109.177
    Please whitelist this one for access.

    Best Regards,

    October 23, 2025 at 2:53 pm #692402

    BVEdgie
    Participant

    OK, please go ahead.

    October 24, 2025 at 9:00 am #692496

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say it is still blocked.
    https://postimg.cc/ThgKhzJP

    Best Regards,

    October 24, 2025 at 2:10 pm #692595

    BVEdgie
    Participant

    Hello,
    It’s not useful to send me this part of screenshot because your IP address is truncated (at the bottom).
    I see you were connected yesterday, right?
    Please give me your new IP address.

    October 24, 2025 at 11:21 pm #692703

    BVEdgie
    Participant

    Can you please update?

    October 25, 2025 at 1:57 pm #692757

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have forwarded your request to the developers, and as soon as I receive a response, I will let you know right away.

    Best Regards,

    October 27, 2025 at 1:55 pm #692975

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please try to check how this widget works on the default theme, since this widget is from WooCommerce.

    Best Regards,

    November 5, 2025 at 1:43 pm #694440

    BVEdgie
    Participant

    Hello,
    This issue was fixed with the latest Woocommerce version.
    You can close this, thanks.

    November 6, 2025 at 8:38 am #694536

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sounds great that your issue has been solved.

    If you have a moment, we’d really appreciate your feedback — it helps us improve the theme and shape future updates: https://tally.so/r/w4l54k

    Thanks again for contacting us.

    Topic Closed.
    Best Regards,

  • Author
    Posts
Viewing 18 posts - 1 through 18 (of 18 total)

The topic ‘Only subcategories’ is closed to new replies.