Hello,
I’ve checked both pages, and it seems they are completely blank — the page source only shows a single “wrap” line, which usually indicates a PHP error or prevents the content from loading properly.
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution. Also, switch the child theme to the parent theme if you are using a child theme.
Best Regards,