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I get this error: This theme failed to load properly

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #694178

    ideamarketing.ca
    Participant

    Hi there I am still getting this error for the theme, do you know what could be wrong.

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    #694197

    Artem Temos
    Keymaster

    Hello,

    We’re sorry to hear that you’re experiencing problems with our theme. Our team is here to assist you and ensure that you have a positive experience.

    In order to investigate the issue further, could you please provide us with your admin access? This will enable us to check your settings and identify the root cause of the issue. Rest assured that we will keep your information confidential and secure.

    Once we have the access details, we will get to work immediately to resolve the issue as quickly as possible.

    Thank you for bringing this to our attention, and we look forward to hearing back from you soon.

    Best regards

    #694260

    ideamarketing.ca
    Participant

    Hi there,

    thanks and I am sending the link for logging in without password

    #694261

    Artem Temos
    Keymaster

    Hello,

    Thank you. But we don’t see the error on your website at the moment. Could you please clarify how to reproduce this?

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)