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Mobile Menu Hamburger Icon Not Rendering (Empty Column)

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  • #696164

    lauradessi76
    Participant

    Hello,
    I’m having an issue with the mobile header on my website.

    The mobile menu hamburger icon is not visible at all, and when I inspect the HTML, I can see that the column for the mobile menu (whb-column whb-mobile-left whb-column_mobile2) is completely empty – no HTML is rendered for the mobile menu.

    Details:

    Theme: Woodmart v.8.3.4

    Elementor Pro active

    In Appearance → Menus → Manage Locations, my menu “Mobile Menu – Header” is assigned to the Mobile navigation / Mobile side menu location.

    In Woodmart → Header Builder → Mobile, I added the Mobile Menu element in the Main header, and in its settings I selected the same menu/location.

    Global header/mobile settings do not disable the mobile menu.

    I cleared all cache and tested in incognito, but the mobile menu container is still output as an empty column with no or <div> inside, so there is nothing to style or show.

    I’m attaching screenshots.

    Could you please check why the Mobile Menu element is not rendering any HTML and help me restore the hamburger icon?

    Thank you!

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    #696192

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #696234

    lauradessi76
    Participant

    Hi,
    thank you for your message.

    For security reasons, I cannot provide my personal WP-Admin credentials.
    However, I can create a temporary admin account for you.

    Please send me the email address you would like me to assign to this temporary user, and I will create it right away.

    Additionally, I would like to mention that I am currently unable to display the footer on my website. It seems to be in conflict with Elementor, even though I have already deleted all Elementor-related footers and templates that were active.

    Thank you for your assistance!

Viewing 3 posts - 1 through 3 (of 3 total)