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Bug with shop page and product page on mobile (image offsets whole page)

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  • November 17, 2025 at 7:26 am #696292

    gmora2018
    Participant

    Hi I need help with this bug, I tried updated to the new version but it does not make any difference. I need help on fixing why this is happening to my page, I just noticed that it happened about a month ago and been trying to troubleshoot it.

    Here is the link:
    – Shop – https://gruporanchoalegre.com/shop/
    – example product (happens on all) – https://gruporanchoalegre.com/product/caja-500-gramos-de-abono-completo/

    This only happens on mobile. On normal PC screen it works fine. Please help with this, I have purchased a support extension for this.

    • This topic was modified 13 hours, 58 minutes ago by gmora2018.
    November 17, 2025 at 10:28 am #696328

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    This issue is caused by the “Visa Acceptance Solutions” plugin. It adds some global CSS code that breaks the WooCommerce and our theme’s styles. You need to contact plugin developers for help on this matter.

    Kind Regards
    XTemos Studio

    November 17, 2025 at 4:43 pm #696425

    gmora2018
    Participant

    Thank you for the quick help. I’ve deactivated the plugin and indeed is now working as expected.

    November 17, 2025 at 5:57 pm #696435

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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