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Product Gallery Image Not Updating on First Click (iOS Large Screens)
- This topic has 5 replies, 2 voices, and was last updated 1 week, 5 days ago by
Artem Temos.
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AuthorPosts
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November 17, 2025 at 9:54 pm #696456
aa108700040ParticipantHi WoodMart Support Team,
We are currently using the WoodMart theme with the following plugin stack:
– WooCommerce (latest version)
– TM Extra Product Options (ThemeComplete)
– WoodMart built-in gallery and lightbox systemWe’ve encountered a persistent issue affecting the product image gallery update behavior on iOS large-screen devices, and we would appreciate your assistance in confirming if this is a theme-level limitation or if a workaround is possible.
Issue Summary:
On iPhones (iPhone 14 Pro Max and newer) and iPad Pro, selecting product attributes via TM Extra Product Options requires two clicks to update the main product image.This issue does not occur on: Desktop browsers (macOS, Windows), Android devices, Older iPhones (e.g., iPhone 6s)
We implemented a custom JS logic to force update the image based on selected attribute combinations (tmcp_radio_0 and tmcp_radio_1).
All these work perfectly on non-iOS or small-screen iOS, but fail to trigger the update immediately on iPads and larger iPhones.
On first click: selected option updates (radio input changes), but image does not update.
On second click (same option or another): image update is triggered.
All attribute inputs are managed via TM Extra Product Options, using tmcp_radio_* naming.
Is this known behavior for WoodMart + TM Extra Product Options on large-screen iOS devices?
Does the gallery/lightbox module require special triggers beyond initPhotoswipe() or window.resize?
Is there a reliable way to manually force the gallery to re-bind or refresh after replacing the image?
We are happy to provide live page links, screen recordings, and test credentials if helpful. Your insight will be extremely valuable in helping us finalize this feature across all devices.
Looking forward to your expert guidance.
November 18, 2025 at 10:17 am #696516
Artem TemosKeymasterHello,
Thank you so much for contacting our support center.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
November 21, 2025 at 2:17 am #697018
aa108700040ParticipantHello,
Thank you for your reply. I changed the theme to TwentyTwenty, unfortunately, the bug didn’t disappear.
Best regards
November 21, 2025 at 10:14 am #697044
Artem TemosKeymasterTo assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core
WooCommerce
Elementor/WPBakery page builderAlso, please allow us to switch between themes so we can test this ourselves.
Best regards
November 22, 2025 at 1:45 am #697192
aa108700040ParticipantHello,
Thank you for your prompt reply. I confirmed this bug isn’t from Woodmart, which is the problem of plugin TM Extra Product Options (Theme Complete), and we already solved it. Thank your for your assistance!
And please close this topic.
Regards.
November 24, 2025 at 11:40 am #697380
Artem TemosKeymasterGreat, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
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AuthorPosts
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