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Coupon code in WooCommerce is applied but the amount is not reduced.

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  • #697090

    LazyCamping
    Participant

    When I enter a coupon code, it shows that it has been applied to the cart, but the amount is not reduced. I have had this problem since updating the Woodmart theme. Please provide a quick solution, we have Black Friday!!!

    #697118

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

    #697123

    LazyCamping
    Participant

    yes, tested with twenty twenty it works.
    it is a theme problem

    #697206

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)