Home Forums WoodMart support forum Problem with filters on page backward

Problem with filters on page backward

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #697284

    szymon-0481
    Participant

    Hello,
    I’ve noticed a small bug in the filters.
    When I go to https://dev.kurek.pl/shop and choose a filter, it disappears correctly.
    When I click the browser’s page backward btn (to the previous page) the filter reappears and doesn’t let do anything else (click on other filters) until I click it again with another category.
    Can you have a look at it please? You can see it happening in this vid: https://streamable.com/tyx1qb
    Regards

    #697289

    szymon-0481
    Participant

    The video link is to disappear after 2 days it seems.
    If you need it after that time, please let me know – I’ll reupload it.
    Cheers

    #697401

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution.

    Best Regards,

    #698048

    szymon-0481
    Participant

    Tried deactivating all the unnecessary plugins and the issue persists.
    Please have a look at it.
    Login details are attached in the private content.
    Thank you

    #698095

    Hello,

    The login link details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.

    Best Regards,

    #698113

    szymon-0481
    Participant

    I reset the password – it works now, sorry.
    Added to the private content.
    Cheers.

    #698165

    Hello,

    Please try to update the new version of the theme “WOODMART WordPress NEW: 8.3.6 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, clear your site cache/ server cache, and check if the problem persists.

    Best Regards,

Viewing 7 posts - 1 through 7 (of 7 total)