The theme installation has an error
-
The theme installation has an error, even if we repeat the process, the error keeps repeating. After the wizard step of child theme installation, it appears a page with an error message of “sorry, you dont have permission to access to this page” and the page in the url is xts_dashboard wizard page-builder
Hello,
Thank you so much for purchasing our theme and contacting our support center.
To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance for your cooperation.
Best regards
Hello,
finally we managed to finish the installation when we did it in our server, but now we received some error messages in the backend of the store, we attach a screen capture:
Attachments:
You must be
logged in to view attached files.
Hello,
It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/
Kind Regards
Hi,
It has to be so ething related to your theme because we didnt install anything else than the wordpress andthen your theme, nothing else than that.
regards
It is a known issue of WordPress and you can see the same error if you add the same number of widgets using a default theme. That is why you can use the plugin provided.
.
