Incorrect display of categories
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Good afternoon, please see the attached photos.
The categories are displayed incorrectly in the link (https://casaecolori.it/product-category/vernici/).
Also, when switching from one category to another, the website page displays incorrectly. Only after a forced page refresh does the image become correct.
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Hello,
This is a critical error on your site. please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.
Also follow this guide and troubleshoot the issue: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/
Best Regards,
So you’re saying that the incorrect display of subcategories on this page (see photo) is a plugin issue?
This has happened before, and your support team helped me fix it. I think it’s a template bug.
This page: https://casaecolori.it/product-category/vernici/
Best regards, Vitalii
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Hello,
Please now check back your site and check the issue after completely clearing the cache.
Best Regards,
Thank you, everything is now displayed correctly.
Hello,
You’re Most Welcome!
Feel free to write back anytime. If you need further assistance, we are always here to help you.
If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k
Thanks for contacting us.
Have a great day.
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Best Regards.
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