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Urgent: Site Crashed

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 25, 2025 at 3:27 am #697517

    ivoltbg
    Participant

    Hello,

    I was working with a plugin called Middleware, but the site completely crashed. I had to enable debug mode using the following settings: (I deactivated also this plugin)

    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_DISPLAY’, true );

    However, I still can’t figure out where the problem is coming from. Could you please help me? Everything is currently down and not working.

    You are my only support right now.

    Kind regards,
    Nikola

    November 25, 2025 at 1:36 pm #697603

    ivoltbg
    Participant

    Update:

    Hello, I’m not sure for what reason, but the site has recovered. Very strange. Could you give me some advice on which log to check, since the last debug log is from 3–4 days ago and there’s nothing new there.

    Regards, Nikola

    November 25, 2025 at 1:45 pm #697612

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I checked your site and I’m not seeing any critical errors — it is loading and working fine.

    It looks like the issue has already been resolved or the plugin deactivation fixed the crash.

    If you are still seeing an error on your end, please share a screenshot for better understanding to reproduce the issue on your site.

    Best Regards,

    November 25, 2025 at 2:01 pm #697618

    ivoltbg
    Participant

    Hello,

    I assume it was related to updating the strings in LOCO Translate, because in a previous ticket you taught me that when there is an update to the theme or a plugin, it’s a good idea to synchronize the strings.

    That’s what I did, but apparently something went wrong, because translations that were correct on the homepage are no longer correct now…

    Could I please ask you to record a video for me and fix the issue with my Woodmart and WooCommerce translations again… Please.

    Thank you in advance!

    Regards,
    Nikola

    November 25, 2025 at 3:40 pm #697626

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have set up the translation again. Do not need to sync the theme translation files until you find any untranslated text in the site. Now I have to translate all the text again on your site. Please check it now after removing the browser cache.

    Best Regards.

    November 25, 2025 at 7:51 pm #697654

    ivoltbg
    Participant

    Hello, thank you. You are perfect. You can close ticket.

    November 25, 2025 at 11:45 pm #697667

    ivoltbg
    Participant

    Update: look 1 case at the moment related to this topic – cannot find “вкл. ДДС”. Please, make me video how you can find this text. I attach photo. It should be done this way “с вкл. ДДС”

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    November 26, 2025 at 1:58 pm #697760

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    These words are coming from the Loco >> plugins >> Woocommerce >> Edit the langauge >> Find the words and change the translation: https://postimg.cc/ygDxtQvZ

    Best Regards.

    November 26, 2025 at 8:50 pm #697864

    ivoltbg
    Participant

    Hello,

    Okay, I can’t find these anywhere, neither in WoodMart nor in WooCommerce. What should I do in this situation? They appear when you go to the checkout and click “Place Order” without entering anything. That’s where these texts are located. I’m also writing them here for you.

    Име за фактуриране е задължително поле.
    Фамилия за фактуриране е задължително поле.
    Улица или квартал за фактуриране е задължително поле.
    Град за фактуриране е задължително поле.
    Пощенски код за фактуриране е задължително поле.
    Телефон за фактуриране е задължително поле.
    Имейл адрес за фактуриране е задължително поле.
    Прочетете и приемете общите условия, за да продължите с поръчката.

    Regards,
    Nikola

    November 27, 2025 at 1:58 pm #697970

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can find all these words in the Loco >> Plugins >> Woocommerce >> Edit the translation >> Find the words: https://postimg.cc/8fpF1pZp

    These words are not in one sentence these words you can find separately, like this: https://postimg.cc/HJ1kYWx1

    Best Regards.

    November 28, 2025 at 3:02 pm #698148

    ivoltbg
    Participant

    Hello,

    okay, thank you. You can close ticket.

    November 28, 2025 at 3:39 pm #698174

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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