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Incorrect VAT Calculation in Checkout (VAT Equals Final Price Instead of 20%)

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  • #697707

    ivoltbg
    Participant

    Hello,

    In the final total in the checkout, the VAT price is displayed as equal to the final amount, meaning the system shows “includes 15.83€ VAT” when the final amount is 15.83€. This is incorrect, because with my VAT rate of 20%, the actual VAT included in the final price should be 3.16€ (15.83 * 0.2 = 3.16€). Photo attached.

    My configuration is as follows:

    Prices entered with tax:
    – No, I will enter prices exclusive of tax
    – Tax rates: one standard rate of 20%
    – Display prices in the shop: Including tax
    – Display prices during cart and checkout: Including tax
    – Calculate tax based on: Shop base address
    – Default customer location: Shop country/region

    Despite this, in the checkout, when the final price including VAT is for example 15.83€, the system shows that the price includes 15.83€ VAT, instead of the correct 3.16€.

    Expected behavior:
    VAT should be calculated and displayed correctly — 20% of the final price (in this example: 3.16€), instead of showing the entire amount as VAT.

    Please assist in resolving the issue so that VAT is displayed correctly in the checkout, as it is shown correctly everywhere else (product pages and price calculations). The problem appears only in the checkout screen.

    Kind regards,
    Nikola

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    #697766

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

    #697863

    ivoltbg
    Participant

    Hello, I found that the problem is caused by another plugin that messes up the total amounts. Thank you, you can close the thread.

    Best Regards, Nikola

    #697897

    Hello,

    Sound’s Good! That you have found the culprit.

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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