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Free gift cart problem

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  • November 27, 2025 at 12:06 am #697883

    Pernilla
    Participant

    When adding a free gift in cart, after loading, the cart page turns blank.

    November 27, 2025 at 12:57 am #697886

    Pernilla
    Participant

    If you add the free gift from the check out page, it works fine. It is just on the cart page that I have the problem.

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    November 27, 2025 at 1:27 pm #697966

    Pernilla
    Participant

    I found the error. It was a plugin conflict. Problem solved as we dont need the plugin that caused the error.

    November 27, 2025 at 2:07 pm #697977

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hi Pernilla,

    Thank you for the update, and I’m glad to hear you were able to identify the issue. Plugin conflicts can definitely cause unexpected behavior like a blank cart page, so it’s great that removing the conflicting plugin resolved the problem.

    If you run into anything else or need further assistance, feel free to reach out anytime — happy to help!

    Best regards,

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