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Shortcode [reminder] in the free shipping bar is not working

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #698141

    rafaelzezao
    Participant

    The shortcode [reminder] in my progress bar, which should display how much is left to reach free shipping, is not working. The command simply appears as text and does not show the actual value. A screenshot is attached below.

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    #698145

    rafaelzezao
    Participant

    I forgot to mention that my theme and core are updated to the latest version.

    #698185

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #698217

    rafaelzezao
    Participant

    Hi, how are you? I’m in the middle of Black Friday and I can’t disable all the plugins right now. I even enabled this option to help with sales. I’ll send you the connection details.

    #698230

    Artem Temos
    Keymaster

    It looks like there is a typo in the shortcode. Please use [remainder] instead of [reminder]. That’s why it’s showing as plain text.

    Do this:
    – Go to Theme Settings > Shop > Free shipping bar.
    – In the Initial message field, insert the [remainder] shortcode (example: “[remainder] left to get free shipping”).
    – Save changes and clear your site/cache plugin/CDN caches.

    #698236

    rafaelzezao
    Participant

    Perfect, I made the change and it worked, but I made a mistake because I put it exactly as in the documentation. It would be good to update it with the correct version. Here’s the link I used:

    https://xtemos.com/docs-topic/free-shipping-progress-bar/

    It says [reminder] on it, and my theme is in Portuguese and was translated there, so I used the one from the documentation.

    Anyway, thank you very much for the quick help.

    #698237

    Artem Temos
    Keymaster

    Thanks a lot for pointing this out. The correct shortcode is [remainder]. We have corrected the documentation page you shared. Thanks again for the heads-up!

Viewing 7 posts - 1 through 7 (of 7 total)

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