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Checkout page keeps loading endesly in some countries

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  • #698611

    fernando
    Participant

    I have a working site since 4 years ago, but recently some customers can’t finish the orders because the checkout page keeps loading something and never stops.

    Do you have some idea about the problem? The problem starts after one update… but only occurs in some countries, namely, Luxembourg, Italy and Ireland.

    Thanks

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    #698783

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)