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Footer missing globally – WoodMart Theme

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  • #700710

    rfriedl
    Participant

    Hello Support Team,

    I need urgent assistance with my website https://stellamaris.com.ar/.

    The Footer has disappeared globally from the entire site. It is not displaying on the Homepage, the Shop, or any internal pages.

    I have already performed a complete diagnosis and ruled out the most common configuration errors:

    Global Settings: In WoodMart Theme Settings > Footer, the “Footer” option is set to ON.

    Page Settings: I checked the “Home” page settings, and the “Disable footer” option is set to NO (grayed out).

    Widgets Content: The “Footer Column 1” widget area has valid HTML content visible in the backend.

    Cache: I have purged the WP Rocket cache and browser cache multiple times with no results.

    Templates: I verified that the page template (“Elementor Full Width”) is not causing the conflict.

    Since the configuration appears to be correct, I suspect there might be a silent PHP error or a conflict preventing the footer.php file from rendering properly.

    Could you please check if there are any errors in the logs or advise why the theme is not calling the footer?

    Looking forward to your response.

    Best regards, Lucas Neis Stella Maris Pesca y NĂ¡utica

    #700788

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)