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Woocommerce Orders Taking too long to get “Completed” after successful payment

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #700881

    souravv9900
    Participant

    Hi ,

    In my woocommerce store , the orders are taking too long to get completed even after the payment is completed by the user. On average it is taking around 10 to 15 minutes for the orders to get completed.

    Kindly look into this issue and help me fix this. It is causing a lot of trouble to my customers.

    #700943

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

    #711603

    souravv9900
    Participant

    i checked it with the default store front theme , the problem still remains

    please help me , its causing a lot of problem for my customers.

    #711662

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues. In such a scenario, I recommend reaching out to author plugin support for further assistance.

    Best Regards.

    #712754

    souravv9900
    Participant

    Sorry , i made a mistake in explaining.

    The problem is happening only when i am woodmart theme.

    #712870

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)