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Critical Performance Issue with WoodMart Core Plugin

Viewing 14 posts - 1 through 14 (of 14 total)
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  • December 30, 2025 at 2:40 am #702587

    cemilurlu
    Participant

    I’m experiencing a severe performance issue with the WoodMart Core plugin that I need help resolving urgently.
    Problem:
    When I install and activate the WoodMart Core plugin, my server resources immediately spike to critical levels:

    CPU usage: 100%
    Number of processes: maxed out
    Entry processes: maxed out

    This makes the site completely unusable and puts strain on the entire server.

    The issue occurs immediately upon activation and only resolves when I deactivate the plugin. Could you please help me identify what’s causing this resource spike and how to resolve it?

    December 30, 2025 at 11:33 am #702636

    Artem Temos
    Keymaster
    Xtemos team

    Hi Cemil,

    Thanks for the details. Let’s isolate the cause and get this resolved quickly.

    Please run these checks first (ideally on a staging copy, or during off-peak hours):
    – Update WoodMart theme and all required plugins to the latest versions.
    – Deactivate all third-party plugins and clear all caches (plugin cache like WP Rocket and any CDN cache). Keep only: WoodMart Core, WooCommerce, and your page builder (Elementor or WPBakery).
    – Switch from the child theme to the WoodMart parent theme and test again.

    Environment checks:
    – Ensure server limits meet these minimums: PHP 7.4+; memory_limit 256M; max_execution_time 180; max_input_vars 10000.

    If the problem remains, please provide temporary admin access in the Private Content area so we can check:
    – WP Admin URL, username, and password.
    – Confirm we have permission to disable plugins and switch to the parent theme for testing.
    – Hosting panel or FTP/SFTP access if possible (for .htaccess/log checks).
    – Let us know your page builder (Elementor or WPBakery) and any caching/CDN in use.

    Once we have access, we will perform the checks above and pinpoint the cause.

    Kind Regards

    December 31, 2025 at 12:25 am #702729

    cemilurlu
    Participant

    It looks like the WP‑Optimize plugin is causing the issue. Which optimization plugin would you recommend as an alternative? I’ve been monitoring the process count, CPU usage, and number of entries — they still fluctuate, but they’re not maxing out.
    However, while I was typing these messages, I checked the statistics again. After disabling WP‑Optimize, those numbers spiked noticeably. I’ve attached a screenshot showing the change within just two minutes.

    Attachments:
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    December 31, 2025 at 1:11 am #702734

    cemilurlu
    Participant

    without woodmar core plugin, my statistics are back to normal. you can see it on the screen shot.

    Attachments:
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    December 31, 2025 at 11:02 am #702765

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    If this issue is caused by the WP Optimize plugin we suggest you contact plugin’s developers for help. As an alternative, you can try using WP Rocket or LiteSpeed optimization plugins.

    Kind Regards

    December 31, 2025 at 7:36 pm #702838

    cemilurlu
    Participant

    as i mentioned earlier with screenshot. even though i had only woocommerce, elementor and woodmart core plugin on my website, it still my statistic numbers spiked again without wp-optimize plugin.

    January 5, 2026 at 10:21 am #703118

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    January 21, 2026 at 2:45 am #705377

    cemilurlu
    Participant

    elementor with twentytwenty theme works good. only causes a problem with woodmart. could you please login to check what the problem is. i have only 3 plugins, elementor, woocommerce and woodmart-core plugin with woodmart theme and i my website server number spikes and can’t reach the website. please check the screen shot below.

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    January 21, 2026 at 2:56 am #705379

    cemilurlu
    Participant

    i accidentally click on submit here is the other screen shot from my godaddy server.

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    January 21, 2026 at 10:14 am #705425

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please send us instructions and appropriate access so we can monitor your server load in real time and understand what is wrong.

    Kind Regards

    January 22, 2026 at 8:01 am #705578

    cemilurlu
    Participant

    do you need godaddy login credentials to monitor cpanel?

    January 22, 2026 at 10:06 am #705591

    Artem Temos
    Keymaster
    Xtemos team

    Yes, you can create an account for us if it allows us to see the CPU load in real time.

    January 23, 2026 at 2:40 am #705703

    cemilurlu
    Participant

    I’ll just give you my login credentials for godaddy, so you can look it up. but please activate woodmart core plugin then watch it after 5-10 min.

    January 23, 2026 at 11:31 am #705749

    Artem Temos
    Keymaster
    Xtemos team

    There is a 2-factor authentication for this account, so we can’t login.

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