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Mobile version not loading fully

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #702966

    luluacza
    Participant

    hi
    It seems my mobile versions are not loading fully, please tell me what i have done wrong.

    #702974

    luluacza
    Participant

    Please can i have assistance here?

    #703006

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution.

    Best Regards,

    #703200

    luluacza
    Participant

    i have deactivated the plug ins that i added recently as i did not have this problem before and the problem still persits – see recording

    i can really deactivate all as then my site will not work

    Please advise.

    #703204

    luluacza
    Participant

    recording attached

    Attachments:
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    #703273

    Hello,

    The issue persists on both mobile and desktop when you visit the site as a guest user.

    It seems to be a cache issue on your site. I kindly recommend you to purge the cache from the plugin or deactivate cache plugin, CDN, disable CDN temporarily and double check the issue.

    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)