Home Forums WoodMart support forum Waitlist for out of stock variation items?

Waitlist for out of stock variation items?

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #704041

    luluacza
    Participant

    Hi
    How do I add the waitlist to variations that are not in stock?

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    #704065

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to WooCommerce -> Settings -> Products -> Inventory -> turn off the “Hide out of stock items from the catalog” option. Clear the cache and check how it works.

    Best Regards,

    #704069

    luluacza
    Participant

    but surely that will reverse the red x in my out of stock for variations?

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    #704082

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #704102

    luluacza
    Participant

    Hi
    thanks see below

    #704143

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You have missed the admin login URL. Can you please share the WP admin login URL in the private area so I can check and give you a possible solution?

    Best Regards,

    #704145

    luluacza
    Participant

    sorry about that

    #704208

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    To enable a waitlist for specific out-of-stock variations, those variations must remain visible and selectable. This allows customers to choose the variation and then join the waitlist. The red “X” status will still correctly show Out of stock, and the waitlist option will appear for that variation — this is expected behavior.

    If variation swatches are disabled or hidden, customers cannot select the variation, so there is no way for them to join the waitlist. Therefore, the variations need to stay visible for the waitlist feature to work.

    Best Regards,

    #704212

    luluacza
    Participant

    Understood thank you, maybe it can be thought about to put i cross over it when it is not in stock for future update releases.

    #704227

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Actually, the disabled Swatch style is for the variants of the Products that are disabled, not for the Out of Stock variants. So, you need to have the variant of the Product not checked with the Enable option on it and then the Disabled Swatch style will work accordingly.

    See these images for reference:
    https://snipboard.io/BMehIF.jpg
    https://snipboard.io/NbOzfP.jpg

    Best Regards,

    #704240

    luluacza
    Participant

    HI

    i have unchecked it in 2 products currrenlty and now it tells me that the product is not available anymore? What did i do wrong?

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    #704245

    luluacza
    Participant

    so i tried something else and disabled all the ones that are not in stock but then it looses the picture and the tooltip? is this how it will work? do i need to add a colour to it may then it will not show the words?

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    #704311

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    It sounds like everything is working as the theme is designed

    When you uncheck “Enable” on a variation, that variation is considered not available for sale at all — not just out of stock. That’s why WooCommerce shows “This product is not available anymore”. Those variations are treated as disabled products, not out-of-stock ones. This is the way it works.

    Best Regards,

Viewing 13 posts - 1 through 13 (of 13 total)