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High Latency & Critical Database Query Bottlenecks

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  • #704286

    I am experiencing extreme performance issues on my site where certain pages are taking up to 32 seconds to load. A technical “X-ray” performance profile has identified that the bottleneck is not coming from external scripts or cookies, but rather from heavy database queries triggered by the interaction between the Woodmart theme and WooCommerce.

    #704314

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #705136

    I switched to TwentyTwentyFive and it was lightening fast. Now put it back and everything is lagging like crazy…

    #705202

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

Viewing 4 posts - 1 through 4 (of 4 total)