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Assistance Needed with Mobile Filter Scrolling Issue

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  • January 19, 2026 at 1:38 pm #705030

    ivoltbg
    Participant

    Hello,

    my clients and I are experiencing the following issue: in our store, there are many filters. On the mobile version, when several filters are expanded, an outer scrollbar appears indicating that there are more filters below the screen. However, if I have expanded filters that also have their own scrolling, I first have to scroll inside them before I can scroll down to see the other filters. I would like your assistance with this issue.

    What I would like: in the attached screenshot, the mobile filters’ background should become full width so that users can scroll the screen freely. At the moment, when trying to scroll down, the filter closes entirely, which is very inconvenient.

    I hope I explained clearly what I mean.

    I am attaching a screenshot for reference. Please assist me with a possible solution.

    Best regards,
    Nikola

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    January 20, 2026 at 9:07 am #705191

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    This happens because on mobile, the off-canvas filter sidebar has nested scroll areas:

    • The sidebar itself scrolls, and
    • Each expanded filter block also has its own scroll.

    This is why you first have to scroll inside a filter before reaching the others, and sometimes the panel closes unexpectedly.

    “Shop sidebar widgets collapse” option in Theme Settings > Product Archive > Widgets. Setting it to Disable only prevents the filters from collapsing (accordion behavior).

    Best Regards,

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