Issue with connecting Instagram
-
Hi Woodmart support, during the process of connecting Instagram, we encountered an issue.
We followed these instructions:
https://xtemos.com/docs-topic/how-to-setup-instagram-api/
When clicking on connect, there is nothing to select. “…click on the “Connect” button. You will be redirected to Facebook where you need to give all permissions and select your Facebook page.”
Attachments:
You must be
logged in to view attached files.
Hello,
Most likely, you missed a step while configuring this connection. Please send us a screenshot of the following screen when you connect it to your website https://monosnap.ai/file/TmtzFdRrswV8YkjYrTfPTMKxrm5hya
Kind Regards
Hi,
This screen didn’t show up. Could it have to do with a personal page being connected to the Instagram page instead of a business page?
Kind regards
Hello,
It works with Business accounts only. This information is mentioned in the documentation https://gyazo.com/042b5171cdc745755104304761c97d2d
Kind Regards
.
