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Initial Issues with License Activation – WoodMart

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  • #705877

    gaston.portuesi
    Participant

    Hello,

    I recently purchased the WoodMart theme and I am already experiencing problems with the license activation.

    Honestly, this is very frustrating. If I am facing such a basic issue on my first attempt to register the product, it makes me seriously concerned about how the theme will perform or how future issues will be handled.

    This situation is a problem for me, as I need the theme to be properly activated in order to continue working. I expect a clear and immediate solution to this issue.

    Please let me know as soon as possible how this can be resolved.

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    #705915

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    “It looks like this purchase code has already been activated”.

    – One license can be used on 1 live domain plus 1 development (staging) domain.

    – Please log in to xtemos.com/my-account, open Your purchase codes, find the code, and click Deactivate next to any old or unused domain.

    – Then on your site go to Dashboard -> WoodMart -> Theme License and activate again. If this is a staging site, enable the Development Domain option during activation.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)