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Issue with Product Search by Code

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  • Author
    Posts
  • January 27, 2026 at 5:16 pm #706311

    ivoltbg
    Participant

    Hello,

    some products cannot be searched by code, but they can be found by name. I am attaching a video for reference: https://go.screenpal.com/watch/cOVt2Xn3YmY

    Thank you in advance for your assistance.

    Kind regards,
    Nikola

    January 28, 2026 at 9:12 am #706358

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards,

    January 29, 2026 at 12:54 pm #706534

    ivoltbg
    Participant

    Hello, thank you. You can close ticket.

    Best regards, Nikola

    January 29, 2026 at 2:02 pm #706553

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)

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