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Can’t edit single product layout with elementor. Says site has critical error.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #706632

    ah.habib02
    Participant

    When I wanted to edit the single product layout with elementor it not loading elementor insted of it showing this https://prnt.sc/KlfZ6tLeAUoB . Please give me a solution ASAP.

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    #706692

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards,

    #706752

    ah.habib02
    Participant

    I already deactivated 3rd party plugins but the problem still not resolved. I have enabled wp_debug and i can see the following error.

    #706754

    ah.habib02
    Participant

    here’s the image that show the error log

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    #706773

    ah.habib02
    Participant

    Anyone working on my site? It’s broken I can see. Reply yes if you’re working on my site so that I can ensure.

    #706787

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please share your cPanel login details so I can check and give possible solution.

    Also, Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Best Regards,

    #706807

    ah.habib02
    Participant

    Here’s my c-panel login credentials

    #706882

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. Navigate to Theme Settings -> Single product -> remove preview product for builder:
    https://ibb.co/wSR4dn7

    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)