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Auto update translations doesn’t work

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  • #706925

    atadv.com
    Participant

    Hi, I set Auto update translations in theme settings, saved again settings in dashboard with italian language already active and went to Dashboard → Updates and click the “Check again” nany times but no translation seems to be available.
    In WoodMart →Tools → Status I have: “Installed languages: it_IT” (just 1 it_IT) and the theme in frontend is still in english.
    This website is in staging but I have the same problem with an other one in production mode and, with a third website, the same same iter works well and the frontend is properly in italian…. what can I check or do to fix the problem?

    If you need it, in provate content you can find a temporary admin access.
    Thanks a lot in advance for any help you can provide

    #706926

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please send us your FTP access so we can edit files and troubleshoot the issue.

    Kind Regards

    #706947

    atadv.com
    Participant

    Hello, below you can find FTP access, straight to staging folder

    #707031

    Artem Temos
    Keymaster
    Xtemos team

    We have reinstalled translations on your website, and now they work correctly. Please test from your end now.

    #707042

    atadv.com
    Participant

    Thanks a lot now it works.

    #707059

    Artem Temos
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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