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Woodmart Core Plugin Causing HTTP 500 on My Website

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  • Author
    Posts
  • #707419

    mshakibhasan13
    Participant

    Hello Support Team,

    I’m experiencing a critical issue with my WordPress site.

    Whenever I activate the Woodmart Core plugin, my website immediately returns HTTP ERROR 500 (white/blank page). As soon as I delete or deactivate Woodmart Core, the site works normally again.

    What I’ve already tried:

    Freshly downloaded the latest Woodmart package from ThemeForest

    Completely deleted and reinstalled:

    /wp-content/themes/woodmart

    /wp-content/plugins/woodmart-core

    Set PHP to 8.0

    Increased PHP limits (memory 512M, execution time 300s, etc.)

    Disabled cache and optimizer plugins

    Regenerated Elementor CSS & data

    Still, activating Woodmart Core always crashes the site.

    This started after using Woodmart Patcher (“Apply all”), so I suspect corrupted Core files or a compatibility issue.

    Could you please help me identify why Woodmart Core is causing a fatal error on activation and advise the proper fix?

    Website: https://aljayyidbd.com

    Thank you in advance for your support.

    Best regards,
    Sakib

    #707450

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

Viewing 2 posts - 1 through 2 (of 2 total)