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Woodmart theme displays all broken on page

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #707560

    klikking.hu
    Participant

    Hi Team!
    Just purchased the Woodmart theme and installed it on WP, unfortunately it does not display correctly and appears all broken, you can check it out here:https://nexusfitness.hu/

    Did try to troubleshoot it, but it did not work. I want to use the Sport theme and modify it.
    Plugins are up to date, I have enough space in my hosting as well. Might be a CSS issue?

    Please help, if you need further data I would be happy to provide it.

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    #707565

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #707583

    klikking.hu
    Participant

    Hi, Thank you for the quick reply!

    I added the details in the extra information field, hopefully you can see it there, I also disabled all other plugins as well.

    #707864

    klikking.hu
    Participant

    Hi Team!

    Could I get some info about the resolution?
    I would like to proceed with building the website, if it is not possible to fix, I would like to request a refund and proceed with something else.

    #707865

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It seems that the Elementor plugin was disabled when you imported the dummy content. To resolve this, ensure that the plugin is active. Then, navigate to WoodMart -> Prebuilt websites and click on the button to remove the previously imported data. Once this is done, you should be able to import any website without issues. Please test this solution and let us know how it works for you.

    Kind Regards

    #707867

    klikking.hu
    Participant

    Thank you for the quick reply!
    Did the suggested steps, seems to have resolved the issue!!

    Thank you and have a nice day!
    🙂

    #707869

    Artem Temos
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 7 posts - 1 through 7 (of 7 total)

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