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Current Page Scrolling

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #707717

    KevCh8
    Participant

    Hi

    I have created a button on my product page -> https://teknifi.co.za/product/sonos-era-300/ – scroll down slightly to “View Complimentary Service” in the Description part of page, but when you click on the “View Complimentary Service” it jumps to middle of page and not to the the Complimentary Service Container. Once you click on the button, it jumps to the incorrect part of the same page. I want it to scroll smoothly to the correct part of the page…

    This is how I am doing this:
    1. in the HTML Block where I have created the block about the product, description, specs etc, I created the Button and in the button widget under Content -> in the Link field, I put “#link” see screenshot 1.

    2. I scroll further down to Complimentary Sonos Era…. I clicked on the header container and in the CSS ID I put “free” (without the #) as seen in screenshot 2

    Once publish the page I go to the frontend of Google Chrome it works on my side but on Google chrome on my mobile or on Firefox and Microsoft Edge, it jumps halfway to the page.

    How to I make to scroll to where I want it to be scrolled to in a smooth scrolling action instead of jumping to the right container.

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    #707807

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say I am unable to see the issue on your site while clicking on the button, it is redirecting to the section on both desktop and mobile.

    Also, Share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #707863

    KevCh8
    Participant

    See in private message

    #707953

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say I am unable to see the issue on your site while clicking on the button, it is redirecting to the section on both desktop and mobile.

    Best Regards,

    #708043

    KevCh8
    Participant

    Hi Aizaz

    Still NOT resolved!

    #708097

    KevCh8
    Participant

    Even the button for this link does not work:
    https://teknifi.co.za/product/sonos-move-2-black/

    #708105

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You are using an Elementor button widget, which does not have a smooth scroll option.

    Try to use our theme button widget to enable the Smooth scroll option within the button https://ibb.co/q36pb6vL

    Best Regards,

Viewing 7 posts - 1 through 7 (of 7 total)