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Product page information issue

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  • #707846

    leon.dczy
    Participant

    Hi, I don’t know why, but the products I created always contain the original template’s default information, and I don’t know where to modify it.

    • This topic was modified 4 months, 3 weeks ago by leon.dczy.
    • This topic was modified 4 months, 3 weeks ago by leon.dczy.
    • This topic was modified 4 months, 3 weeks ago by leon.dczy.
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    #707921

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #708016

    leon.dczy
    Participant

    PLS

    #708102

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This happens because your products are using a custom Single Product layout, and some default text/content was added directly inside that layout.

    It doesn’t take that text from the product itself — it comes from the Layout Builder template.

    Please check here:

    1. Navigate to > Layouts > Edit Single Product layout
    2. Look for an HTML block inside the layout.
    3. Edit or remove that block to change the default information shown on all products.

    Once you update the layout, the change will apply to all products using that template.

    See Screenshot for better understanding: https://postimg.cc/kVB4K2nC

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)