Home Forums WoodMart support forum Tracking Origin order of Woocommerce doesn’t work on Woodmart Checkout.

Tracking Origin order of Woocommerce doesn’t work on Woodmart Checkout.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #709414

    byontea
    Participant

    Hello,

    The WooCommerce “Origin Order” tracking is no longer working on the Woodmart Checkout page. WooCommerce is not recording the order origin correctly.

    I have already deactivated all third-party plugins, but the issue still persists. However, if I switch the theme from Woodmart to Storefront, the tracking works properly.

    How can I troubleshoot and identify the cause of this issue?

    #709467

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Maybe you are using a custom layout for the checkout page. Try disabling the layout and check the issue. You can do this in Dashboard > WoodMart > Layouts.

    If the issue remains, share the WP login details so I can further check on your site and give you a possible solution.

    Best Regards,

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)