Background video row height on Composite Product pages
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Greetings XTemos team! I hope everyone is doing well.
Please see the following two links and the screen recording video:
https://www.wildguitars.co.il/product/prs-se-dgt-standard/
https://www.wildguitars.co.il/product/prs-se-dgt-standard-bundle/
https://we.tl/t-QJfbu42NPO
Thanks in advance for your assistance.
Best regards,
Tom
Hello,
Please check this issue with the default theme. Since the background video functionality is полностью handled by WPBakery Page Builder, our theme does not affect it.
Best Regards,
Hi Aizaz, thank you for getting back to me.
Since the WPBakery Page Builder comes with the WoodMart theme; I assumed you guys would be the point of contact.
I will try and get back to you.
Best regards,
Tom
Hello,
Thank you for understanding
Yes, the page builder comes bundled with the theme, and we do provide basic guidance. However, the specific video/background issue is related to the functionality of WPBakery Page Builder.
Please check it with the default setup and confirm whether the issue persists or not. If you have any questions related to the theme feel free to contact us.
Best Regards,
Hi Aizaz,
I have enabled the Twenty Twenty-Five theme on our staging site.
At the moment, it looks like the background video has a full height regardless of the resolution.
Although on top if it the video pop-up appears, I’m not sure why but I guess it’s because of the theme change.
Please see the link in the private content.
When I re-enable the WoodMart theme, the background video again reverts to the ~90px height.
I’d appreciate your further assistance before I contact WPBakery directly.
Best regards,
Tom
Hello,
I have activated the parent theme, and it is showing fine with the full height: https://ibb.co/tPFqT92D
Can you please share the screenshot where the issue has been solved after activating the default theme?
Best Regards.
Please see the video recording link in the private content.
Hello,
Please check it now, I have made some changes in the row settings. Please check the video on page after removing the cache.
Best Regards.
.
