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Variant Problem

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  • #709930

    yusufaydin
    Participant

    Hello, after the last update, if I select “Clear variant” from the product options, I can’t re-select and add it to the cart. You can see the problem I’m experiencing in the video. Thank you.

    #709994

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    I have just tested this on a mobile phone, and it works without problems. Could you please clarify what device and OS version you are using for tests?

    Kind Regards

    #710012

    yusufaydin
    Participant

    Samsung A54 Chrome 145.0.7632.120 OS: Android 16; SM-A546E Build/BP2A.250605.031.A3
    Samsung A51 Chrome 145.0.7632.120 Android 13
    Windows 11 Pro Sürüm: 25H2 145.0.7632.110 (Resmi Derleme) (64 bit)
    I’m encountering variant problems in many different systems.

    #710014

    Artem Temos
    Keymaster
    Xtemos team

    We have looked closely at the problem from the video and noticed that you don’t select the Renk attribute. You need to select both attributes to be able to add the product to the cart https://monosnap.ai/file/peRJPMerppt9CCu8IzgudJwosl8BcM

    Kind Regards

    #710017

    yusufaydin
    Participant

    Thank you

    #710018

    Artem Temos
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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