Home Forums WoodMart support forum Text “estimate delivery” sides icon after update

Text “estimate delivery” sides icon after update

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #710350

    pedro.guerrero
    Participant

    its displays in all pages

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    #710451

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The “Estimate delivery” text beside the icon is coming from the Tooltip content.

    Please navigate to:

    Products > Edit Product > Estimate Delivery

    There, you can edit the Tooltip content field and adjust the text as needed.
    https://postimg.cc/wRcmFfvZ

    Best Regards,

    #710594

    pedro.guerrero
    Participant

    Hello,
    It not the tooltip, please look the first attachments, its a fixed text “Estimate delivery”, thank you

    #710652

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This is the way it works: https://postimg.cc/q62FsnHP

    If you want to hide the icon and estimate delivery text let me know I will check and give you a possible solution.

    Best Regards

    #710696

    pedro.guerrero
    Participant

    Its new after the update, before only appers the icon, how can can i fix this?

    #710712

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Do you want to hide the “Estimated delivery text” and keep only the icon?

    Best Regards,

    #710715

    pedro.guerrero
    Participant

    I, yes please, thanks.

    #710755

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please add this CSS in Theme Settings > Custom CSS:

    .wd-product-info .wd-info-msg strong {
        display: none;
    }

    Best Regards

    #710859

    pedro.guerrero
    Participant

    Hi, please i need delete in all locations ( i atach image), it remains in minicart, cart, checkout and emails, thanks

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    #710969

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    But if the text will delete from all the sections on the site then there is no icons avialable for the other section. The icon is showing only on the single product page. If you want to disable the text from everywhere then use the below custom CSS code:

    .wd-product-detail.wd-delivery-detail span.wd-label {
        display: none;
    }

    Best Regards.

    #710990

    pedro.guerrero
    Participant

    Thanks, both code fix this.
    Can you help me too to fix the date´s difference between emails? First confirmation customer dates email it’s ok, but the next email like ” We are picking your order” and ” In route” the date its bad calculated so create confusion in customer.

    #711069

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the screenshot of the date that you want to correct?

    Best Regards.

    #711105

    pedro.guerrero
    Participant

    ok, i attached, thx

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    #711207

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #711370

    pedro.guerrero
    Participant

    Hi there, it\’s possible you give me the instruction to solve this? i can do it by my own, thanks

    #711419

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have asked the logins because I want to understand the issue on your site directly actually what happes on your site with the date, in your given screenshot the date format is showing fine so if you want me to explain the solution, then please explain your issue in a small video to understand it better. Then I will let you know the proper possible solution.

    Best Regards.

    #711487

    pedro.guerrero
    Participant

    Hi, the format is fine, the problem is that the date calculations in the automated emails sent to the customer are incorrect. The initial order confirmation email shows the correct date, but then, when the order status is updated and subsequent emails are sent, they display a different date, ahead of the date shown in the first email.

    #711674

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    In order to solve this issue, we need to reproduce it. Please describe the exact steps to generate these incorrect emails and provide access to your admin dashboard for a thorough settings check.

    Best Regards,

Viewing 18 posts - 1 through 18 (of 18 total)