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Single post header issue

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  • March 4, 2026 at 10:29 am #710770

    emmanuelhenry.com
    Participant

    I’m encountering a problem with the title of my posts.

    After the text “published by”, my profile icon does appear (but not with my profile picture). This icon is not clickable and my username doesn’t show up either. (screenshot)
    When I’m on the archive page, there is no problem. (screenshot)

    How can I fix this issue? Thank you

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    March 4, 2026 at 2:45 pm #710823

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    March 4, 2026 at 4:30 pm #710854

    emmanuelhenry.com
    Participant

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. => it works I have my name (not profil icon) with link clickable

    Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site. => only woocommerce, woodmart, woodmart core and elementor activated => does not work (I tried with Elementor deactivated, it doesn’t work either.)

    March 5, 2026 at 11:43 am #711032

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We see this issue, and we have fixed it on your website. We will also include this fix in our next update.

    Best Regards.

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