Home Forums WoodMart support forum Buy Now button not working

Buy Now button not working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #710985

    me-3026
    Participant

    The buy now button on my site isn’t working consistently.

    Sometimes it adds to cart, sometimes it goes directly to checkout.

    #711072

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #711142

    me-3026
    Participant

    Thanks for your advice. I have determined the conflict is with the Airwallex Online Payments Gateway. However, this is my payment processer so I need the plugin to be active.

    Can you please advise on how I can fix this? Login details are below.

    #711144

    me-3026
    Participant

    This is the login page for the staging site below

    #711208

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sometimes, issues with plugins can be resolved by adjusting the plugin’s settings. You can try reactivating the plugin and carefully reviewing its configuration options to see if there are any settings causing conflicts. Make sure it’s configured correctly for your specific setup.

    If you want to continue using this plugin and can’t resolve the issue on your own, consider reaching out to plugin’s support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.

    Best Regards

    #712923

    me-3026
    Participant

    Buy Now and Google Pay and Apple Pay are working correctly now.

    However, the Paypal express button doesn’t show on product or cart pages. It was showing before when I was using Generatepress and the Paypal for woocommerce plugin is installed and hasn’t been changed since then.

    Can you please help me fix it so that the Paypal express button shows on product pages and in the cart? It’s only showing on the checkout right now.

    Thanks in advance

    #713000

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have just checked your site now, and the PayPal button is showing and working fine on the Single Product page. Please refer to this screenshot: https://postimg.cc/jLCVV3wP

    And it is showing and working fine on the cart page as well: https://postimg.cc/rKRhCBRh

    Please clear the cache and check back again.

    Best Regards,

    #713002

    me-3026
    Participant

    Yes, but it’s not working in the fly cart now (pop up cart, not the cart page)

    #713132

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been solved. Please check the mini cart and cart page after removing the browser cache.

    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)