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Buy Now button not working
- This topic has 8 replies, 2 voices, and was last updated 3 months, 2 weeks ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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March 4, 2026 at 8:30 pm #710985
me-3026ParticipantThe buy now button on my site isn’t working consistently.
Sometimes it adds to cart, sometimes it goes directly to checkout.
March 5, 2026 at 2:50 pm #711072Hello,
May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards.
March 5, 2026 at 8:15 pm #711142
me-3026ParticipantThanks for your advice. I have determined the conflict is with the Airwallex Online Payments Gateway. However, this is my payment processer so I need the plugin to be active.
Can you please advise on how I can fix this? Login details are below.
March 5, 2026 at 8:23 pm #711144
me-3026ParticipantThis is the login page for the staging site below
March 6, 2026 at 9:54 am #711208Hello,
Sometimes, issues with plugins can be resolved by adjusting the plugin’s settings. You can try reactivating the plugin and carefully reviewing its configuration options to see if there are any settings causing conflicts. Make sure it’s configured correctly for your specific setup.
If you want to continue using this plugin and can’t resolve the issue on your own, consider reaching out to plugin’s support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.
Best Regards
March 17, 2026 at 10:40 am #712923
me-3026ParticipantBuy Now and Google Pay and Apple Pay are working correctly now.
However, the Paypal express button doesn’t show on product or cart pages. It was showing before when I was using Generatepress and the Paypal for woocommerce plugin is installed and hasn’t been changed since then.
Can you please help me fix it so that the Paypal express button shows on product pages and in the cart? It’s only showing on the checkout right now.
Thanks in advance
March 17, 2026 at 4:15 pm #713000Hello,
I have just checked your site now, and the PayPal button is showing and working fine on the Single Product page. Please refer to this screenshot: https://postimg.cc/jLCVV3wP
And it is showing and working fine on the cart page as well: https://postimg.cc/rKRhCBRh
Please clear the cache and check back again.
Best Regards,
March 17, 2026 at 4:29 pm #713002
me-3026ParticipantYes, but it’s not working in the fly cart now (pop up cart, not the cart page)
March 18, 2026 at 11:42 am #713132Hello,
Your issue has been solved. Please check the mini cart and cart page after removing the browser cache.
Best Regards.
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