Home Forums WoodMart support forum Checkout page not displaying on mobile devices (Desktop works fine)

Checkout page not displaying on mobile devices (Desktop works fine)

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #711174

    sabi.othmane
    Participant

    Customers are unable to complete purchases on mobile because the checkout page is not showing up. It works on my computer but not on any phone I’ve tested. Please help me fix this as soon as possible

    #711291

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and both cart and checkout pages showing 404 pages on both mobile and desktop.

    Make sure the pages assigned to Cart and Checkout exist and contain the correct WooCommerce shortcodes:

    Cart: [woocommerce_cart]
    Checkout: [woocommerce_checkout]

    WooCommerce page assignment: Navigate to WooCommerce > Settings > Advanced and ensure the correct pages are selected for Cart, Checkout, and My Account and resave the permalinks from Settings > permalinks and double check the issue.

    Best Regards

    #711356

    sabi.othmane
    Participant

    tank you it’s work i have other request i need to add top banner in the top of my header

    #711407

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to use the header banner feature to add anything above the header in the top. Navigate to Theme Settings > General > check and use the Header banner.

    Best Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)