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theme maxing my hosting cpu out

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #711446

    broadley.kieran
    Participant

    Hi,

    Over the past few days the website has been running fine, but this morning it has started loading extremely slowly and sometimes timing out.

    I contacted my hosting provider (Namecheap) and they advised that the site may need optimisation because the server CPU usage is hitting its limit. However, the site is mostly using the default theme setup and I have only made a couple of small changes.

    The site is using:

    * WordPress
    * WoodMart theme
    * Elementor + Elementor Pro
    * WooCommerce

    Hosting plan: Namecheap Stellar Plus (shared hosting)

    The issues I’m experiencing:

    * Very slow loading in the WordPress admin
    * Pages occasionally timing out (503 errors)
    * High CPU usage reported by the host

    Could you please advise if there are any recommended optimisation settings for WoodMart when using Elementor and WooCommerce? Also, are there any known performance settings or features that should be disabled to reduce server load?

    Thank you for your help.

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    #711449

    broadley.kieran
    Participant

    Here is another Error 503.
    Yesterday the only changes I made were updating a price and adding a different attribute.
    This site will be used for personalised products, so most listings will have several size options.

    #711463

    broadley.kieran
    Participant

    I’m not the most tech savy person sorry

    #711477

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #711484

    broadley.kieran
    Participant

    Can you give me a list of the plugins that I need to keep active for this theme

    #711486

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    After deactivating all the plugins, just go to Appearance >> Install plugins, this will only show you the theme plugins to activate.

    Best Regards.

    #711495

    broadley.kieran
    Participant

    Hi –

    I deactivated all plugins. cpu ran at 24%

    Activated the required one it’s running at 55%

    I now need to activate elementor. Which will add to this.. would you say I need to get a different hosting package ? Or are these speeds seeming ok ?

    #711559

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    It should work ok after activating the Elementor plugin. Also, you can read the theme minimum requirements here:
    https://xtemos.com/docs-topic/themes-requirements-space/

    If your hosting provider provides the minimum requirements, then it will be OK.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)