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Conflict between WoodMart and Yoast SEO Premium

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 7, 2026 at 8:09 pm #711507

    marcolinia.dm
    Participant

    Hello,

    I found the cause of the issue on my website.

    When WoodMart theme is active and Yoast SEO Premium is enabled, the WordPress admin pages “Add New Post” and “Add New Page” do not load properly and show a white screen / endless loading.

    When I switch from WoodMart to a default WordPress theme, the issue is resolved and Add Post works normally.

    This strongly suggests a compatibility conflict between WoodMart and Yoast SEO Premium.

    Could you please check this issue and advise:

    whether there is a known conflict with the current WoodMart version

    whether I need to update WoodMart or any related core/plugin files

    whether there is a temporary fix or patch

    Thank you.

    March 9, 2026 at 9:28 am #711569

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    March 9, 2026 at 10:06 am #711587

    marcolinia.dm
    Participant

    Hi
    When the default Twenty Twenty-Four theme is active together with the Yoast SEO plugin, everything works fine. The “Add New Post/Page” and “Edit Page” sections open and load normally.

    But when the Woodmart theme is activated, the “Add New Page” and “Edit Page” screens do not load.

    However, if we install and activate the Classic Editor plugin, both “Add New Page” and “Edit Page” work properly again, even with Woodmart active.

    We have also increased the PHP memory limit to 512MB and 1GB, but the issue is still there.

    Could you please let us know how we can securely provide temporary admin access so you can check and fix the issue?

    March 9, 2026 at 10:14 am #711590

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please use the “Private content” field to share your admin access privately and securely.

    Kind Regards

    March 9, 2026 at 10:19 am #711591

    marcolinia.dm
    Participant

    Hi Please log in to the website, review the issue, and once it has been checked and resolved, kindly inform us of the result via email
    Thanks

    March 9, 2026 at 10:53 am #711598

    Artem Temos
    Keymaster
    Xtemos team

    Please disable all plugins that are not related to our theme temporarily so we can check this.

    March 9, 2026 at 11:04 am #711600

    marcolinia.dm
    Participant

    Okay, it has been done.

    March 9, 2026 at 11:15 am #711604

    Artem Temos
    Keymaster
    Xtemos team

    Thank you. Could you please also provide us with your FTP access so we can check further?

    March 9, 2026 at 11:27 am #711606

    marcolinia.dm
    Participant

    Hi
    i send FTP access

    March 9, 2026 at 7:06 pm #711772

    marcolinia.dm
    Participant

    Hi
    Could you please inform us of the outcome of the review? We need to reactivate the plugins and restore the website to its previous state.
    Thank you.

    March 10, 2026 at 3:44 pm #711917

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please test how it works on your website at the moment.

    Kind Regards

    March 11, 2026 at 11:40 am #712055

    marcolinia.dm
    Participant

    Hi
    I tested it yesterday and activated the plugins, and everything was working properly. However, today the issue has appeared again.Please check this issue.
    Thanks

    March 11, 2026 at 11:51 am #712058

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It looks like the code we added yesterday has been removed. We have re-added it to the .htaccess file https://monosnap.ai/file/kvm8KXNSsEg5KsMunlPDC68rpVmSs2
    Please test how it works now.

    Kind Regards

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Viewing 13 posts - 1 through 13 (of 13 total)