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Slider background images are not updating after Woodmart update (Elementor)

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  • #711837

    bobiiordanov
    Participant

    Hello,

    After the latest Woodmart theme update, we are experiencing an issue with the sliders on our homepage.

    The sliders are now edited through Elementor. When we change the text, background image, or slide image inside the Elementor editor, the changes are visible in the editor preview. However, after publishing the changes, the slider on the live website still shows the old background image and old slide image.

    The text changes are applied correctly, but the background and images remain the old ones on the frontend.

    This problem occurs only with the sliders and started after the theme update.

    Additional information:

    We do not use any caching plugin.

    We tried regenerating Elementor CSS & Data and syncing the library.

    Everything is updated to the latest version (Woodmart, Elementor, plugins).

    The changes appear correctly inside Elementor, but after publishing they do not update on the live website.

    Could you please advise what might be causing this and how we can fix it?

    Thank you in advance.

    Best regards.

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    #711925

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please provide the URL of the page where the slider issue is occurring?

    Additionally, share a short video demonstrating the problem, along with your WordPress admin URL and credentials, using the private content area of this topic. This will allow me to investigate directly on your site and assist you more effectively.

    Best Regards,

    #712447

    bobiiordanov
    Participant

    Hi,

    I wrote you a few days ago with video, URL and credentials. The problem still exists. Is there any solution?

    #712509

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    If you are using Elementor for slides, then you should upload the image from the page settings >> background >> https://ibb.co/N277fvNg

    Please check and let me know the results.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)